FAQs

faqs

Most Popular Questions

We provide clear guidance, practical insight, and measurable outcomes to help your business move forward with confidence.

What does Treyfin Business Solutions do?

Treyfin Business Solutions is a complete technology solutions provider. We supply, finance, install, manage, and maintain business technology including printing solutions, security systems, solar and backup power, connectivity, VoIP telephony, and access control. Our goal is to give clients one reliable point of contact for all their technology needs.

What industries do you serve?

We work with schools, warehouses, factories, offices, retail businesses, logistics companies, body corporates, and commercial sites across South Africa.

Do you supply equipment only, or do you also install and maintain it?

We offer end-to-end solutions, which can include:

Equipment supply
Professional installation
Service Level Agreements (SLAs)
Ongoing maintenance and support

Clients can choose once-off purchases or fully managed solutions.

Do you offer national support?

Yes. We support clients nationally, either directly or through our certified partner network.

Can I deal with Treyfin as a single supplier for multiple solutions?

Yes, that’s one of our biggest advantages. Many clients use Treyfin as their single technology partner for printers, security, power, connectivity and telephony.

Do you provide internet and data solutions?

Yes. We assist with:

Fibre connectivity
LTE and wireless solutions
Network infrastructure
Redundancy and failover planning

What is VoIP telephony?

VoIP allows you to make calls over the internet instead of traditional phone lines. It offers lower costs, flexibility, call reporting, and scalability.

Can VoIP work during load shedding?

Yes — when paired with backup power or solar, VoIP systems remain operational.

What security solutions do you offer?

We provide:

CCTV camera systems
Access control & biometrics
Gate automation & boom gates
Electric fencing & perimeter protection
Alarm systems
Time & attendance systems

Are your security systems scalable?

Yes. All systems are designed to grow with your business, from a single gate or camera to large multi-site installations.

Can I monitor my site remotely?

Yes. Most systems allow remote viewing and control via mobile or desktop apps.

Do you provide maintenance on security systems?

We offer preventative maintenance and SLA support to ensure reliability and uptime.

Which printers do you supply?

We are a multibrand company and are strategic partners with Hewlett Packard (HP) Print Solutions, Canon Print Solutions, Brother Print Solutions and Riso Print Solutions.

What is a managed print solution?

A managed print solution includes:

Printer hardware
Toner and consumables
Maintenance and repairs
Usage monitoring and reporting

This is usually offered on a monthly rental or cost-per-page basis, helping you control costs.

Can I buy printers outright instead of renting?

Yes. We offer outright purchases, rentals, and finance options depending on your business needs.

What happens if my printer breaks?

If you’re on an SLA, breakdowns are covered. We provide remote support, on-site repairs, and replacement equipment where necessary.

What types of solar solutions do you offer?

We design and install:

Grid-tied solar systems
Hybrid solar solutions
Backup power solutions
Battery storage systems

Each solution is tailored to your site and energy requirements.

Will solar work during load shedding?

Hybrid and backup systems are designed to supply power during load shedding, depending on battery capacity and system design.

Do you handle the full installation?

Yes. We handle design, supply, installation, commissioning and ongoing support.

What is an SLA?

A Service Level Agreement covers support response times, maintenance, and system uptime for your solutions.

Do you offer finance or rental options?

Yes. We offer:

Rental agreements
Finance solutions
Subscription-based services

This helps businesses manage cash flow while accessing high-quality technology.

How do I log a support call?

Support requests can be logged via email, phone, or our support desk, depending on your SLA.

Do you customise solutions?

Absolutely. Every solution is tailored to your site, budget and operational needs.

How long has Treyfin been in business?

Treyfin has been in business since 2006. This is many years of experience supporting businesses with technology solutions across multiple industries.

Why choose Treyfin Business Solutions?

Clients choose us because we offer:

One point of contact
Multi-disciplinary expertise
Proven products and brands
Long-term support and partnerships
Scalable, future-ready solutions

Looking for a Trusted Business Partner?

We value diverse perspectives and collaborate closely with our clients to deliver thoughtful solutions, strong relationships, and lasting results.

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